Purpose: To oversee the weekly food hub and supervise the volunteer team. Suggested Activities: As the lead volunteer you will: > Facilitate enquiries to the food hub > Oversee the volunteer recruitment and rolling rota > Oversee the promotion and marketing of the food hub in the community > Liaise with venue, supplier(s) and the WCFD team > Organise customer orders in compliance with GDPR > Supervise the Customer > Assistant Volunteers You can ask the Customer Assistant Volunteers to carry out some of the above tasks such as responding to enquiries and liaising with the WCFD team. Timescale: On a rota basis we hope you will be able to contribute at minimum of 3 hours per calendar month. Location: At your Community Food Hub Supervision: A member of the Community Food Hub Team is your Supervisor. Qualities: As Lead Volunteer you will need to be confident in overseeing the volunteer rota and in placing orders. All Food hub volunteers will require skills in communication and customer service and be polite and courteous at all times. Benefits: There are many benefits to becoming a food hub volunteer, including: > Volunteering in your local community > Making new community connections > Develop skills > Training Opportunities > Be part of a wider project and network with regional food hubs You’re also supplied with aprons and t-shirts to wear if you choose and there’s no travel involved with the role.